

Windows: Make sure that the Use column is set to Yes for that device, but set to No for all other devices When you find the sound you like best, either: Please refer to section 4.11 Playback Devices in your Sibelius Reference for further information. Again, select the KontaktPlayer2 entry in the right-hand column, then click Test.Click Audio Engine Options (where?) and check that your preferred interface is selected (choose ASIO if available, if not choose Primary Sound Driver), then click Close.Select the KontaktPlayer2 entry in the right-hand column, then click Test.The latter is better for scores with large numbers of instruments, but will use more of your computer's RAM Set the Configuration to Sibelius Essentials(16 sounds) or Sibelius Essentials(32 sounds).If it still doesn't play, please use the button to the right to contact technical support. Please refer to section 4.12 Playback Devices in your Sibelius Reference for further information.

If you can hear sound at this point, please click Close and try playing your score if not, please continue
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This article goes through how to check this. If it still doesn't play, check you have run the Sibelius 7 Sounds installers from all four DVDs.

Please refer to section 6.2 Playback Devices in your Sibelius Reference for further information. If you can hear sound at this point, please click Close if not, repeat the previous step, but select a different interface. Again, select the Sibelius Player entry in the right-hand column, then click Test.Restart Sibelius if you are prompted otherwise click Close. Also, click the Repair and Clean Up buttons if they are available. If all these options are greyed out, make sure the Use virtual instruments and effects is ticked. Click Audio Engine Options (where?) and check that your preferred interface is selected (choose ASIO or CoreAudio if available, if not choose Primary Sound Driver).If you can hear sound at this point, please click Close and try playing your score if not, please continue. Select the Sibelius Player entry in the right-hand column, then click Test.Set the Configuration to Sibelius 7 Sounds.Choose Play > Setup > Playback Devices.
